See who watched

See who watched your video — without paying Loom Business.

Everything Loom charges for — free.

You spent 14 minutes recording a sales follow-up, sent the link to a prospect you\'ve been chasing for six weeks, and now you\'re staring at your inbox wondering whether they opened it. Loom\'s free Starter plan doesn\'t tell you. Loom Business does, for ~$18/user/mo. Pullsy shows you the same data — viewer, watch time, completion rate, chapter drop-off — on every recording, free.

View analytics is one of those features people don\'t realize they need until they have it. Once you can see who watched and how far they got, you stop sending videos into the void, you start following up with confidence, and you learn which of your videos actually hold attention.

Three concrete jobs view analytics actually does.

"View analytics" sounds abstract until you see it solve a real workflow. Here are three concrete jobs the feature unlocks — and what each looks like on Loom vs Pullsy.

Sales follow-up — did the prospect actually watch the walkthrough?

Setup:

You sent a 12-minute Loom walking through your proposal to a prospect you've been chasing for six weeks. You have a discovery call tomorrow and you want to know: did they watch it, how far did they get, and what did they ask.

What Loom gives you:

On Loom Starter (free), you get nothing — no viewer data, no completion %, no chapter-level analytics. You can only guess. On Loom Business (~$18/user/mo), you get the same data Pullsy shows you for free.

What Pullsy gives you (free):

Pullsy shows you the viewer identifier, watch time percentage, completion rate, and which chapters they skipped or rewatched. Combined with Ask-this-video, you also see what they asked the recording — sometimes the question is more useful than the completion %.

Async standup — did the team watch my update?

Setup:

You're remote-first and you record a 6-minute Friday standup summarizing what shipped, what's blocked, and what's next. You drop the link in the team Slack.

What Loom gives you:

Loom Starter (free) tells you nothing. You show up to Monday standup not knowing whether your engineers watched the update or read the Slack message at all.

What Pullsy gives you (free):

Pullsy shows you which team members watched (by their email if they're logged in, by an anonymous ID otherwise), how far they got, and what they asked the recording. You walk into Monday standup knowing who read what and who needs a follow-up.

Content marketing — where do viewers drop off in my tutorial?

Setup:

You published a 20-minute tutorial on your company blog. You want to know which sections are working and which ones are losing viewers — so you know what to rewrite in the next version.

What Loom gives you:

Loom Starter (free) gives you no engagement data. You can guess from comments but you don't know whether 80% of viewers bounced at the 4-minute mark. Loom Business (~$18/user/mo) shows the same engagement curve Pullsy gives you for free.

What Pullsy gives you (free):

Pullsy's analytics show viewer count over time — you see a curve that drops sharply at minute 14, which tells you the API walkthrough at that point needs to be rewritten. The auto-chapters mean you can pinpoint the exact section that's losing viewers.

View analytics: Loom vs Pullsy.

Analytics feature Loom Pullsy
Viewer identifier No on free; yes on Business Yes — email if logged in, anonymous ID otherwise
Watch time percentage No on free; yes on Business Yes — free
Completion rate No on free; yes on Business Yes — free
Chapter-level drop-off No on free; yes on Business + AI Yes — free, by auto-chapter
Device + country Business Free
What the viewer asked the video (Ask-this-video) No Yes — free
Cost to unlock view analytics ~$18/user/mo (Business) Free

Free view analytics — no Business upgrade.

Pullsy shows you who watched, how far they got, and which chapters they skipped on every recording, free. Loom charges Business (~$18/user/mo) for the same data. For a team of five, that's $1,080/year just to see who watched your video.

GDPR / privacy-first by default.

Pullsy is hosted on Cloudflare infrastructure in the EU. View analytics respect DNT and GPC browser signals — viewers who opt out appear as anonymous placeholders, not tracked users. There's no retargeting pixel, no advertising ID, no fingerprinting. The creator sees who watched; the viewer's identity isn't sold or shared.

Ask-this-video — analytics + intent in one place.

The most useful view in Pullsy's analytics isn't the watch-time curve — it's the question log. When a viewer watches your video and asks the Ask-this-video panel a question, you see both the view and the question together. "Watched to 95%" plus "asked about SSO at 4:30" is far more actionable than either signal alone.

Frequently asked questions

Is the viewer's IP address logged?

Pullsy logs an anonymized viewer identifier (an opaque token, not the raw IP) for the purpose of showing the recording owner who watched. The viewer identifier is scoped to that recording's analytics view and is not used for retargeting or sold to third parties. Pullsy is hosted on Cloudflare infrastructure in the EU and respects DNT/GPC signals.

Is this GDPR compliant?

Yes. Pullsy records view data under the creator's legitimate interest in understanding who engaged with their content, and exposes an opt-out for viewers who don't want their view tracked. The recording owner can see the analytics; the viewer can opt out via a single toggle. There are no third-party retargeting pixels, no advertising IDs, no fingerprinting.

Can viewers opt out of being tracked?

Yes. Pullsy respects the browser's Do Not Track (DNT) and Global Privacy Control (GPC) signals. Viewers who have these enabled are recorded as anonymous "opted-out viewer" placeholders in the creator's analytics — the creator sees that someone watched and how far they got, but not the identity.

Does the creator see the viewer's email automatically?

Only if the viewer is logged into a Pullsy account with that email. For most viewers (who watch without an account, since Pullsy has no signup requirement to view), the analytics show an anonymous viewer ID, not an email. The creator can correlate the ID with their own CRM if they sent the share link to a known contact, but Pullsy doesn't pull the email from any external system.

How long is analytics data stored?

On free and Pro tiers, view analytics are retained for the lifetime of the recording — as long as the recording exists, the analytics do too. Delete the recording and the analytics are deleted with it. Team tier supports configurable retention windows if your organization has specific data-retention requirements.

Is Pullsy affiliated with Loom?

No. Loom is a trademark of Atlassian. Pullsy is an independent product not affiliated with or endorsed by Loom. Plan details above are dated to July 2026 from Loom's public pricing pages.

Loom is a trademark of Atlassian. Pullsy is not affiliated with or endorsed by Loom. Loom plan details reflect Loom's public pricing pages as of July 2026.