Loom 25-video limit

Hit Loom's 25-video limit? Here's the wall, and the way around it.

Everything Loom charges for — free.

There's a moment, somewhere around your 22nd Loom of the quarter, when you realize the platform you've been depending on is going to start quietly deleting your old videos to make room for the new ones. The 25-video lifetime cap on Loom\'s free Starter plan isn't a soft suggestion — it's a hard wall, and you don't get a notification when your 26th video pushes an old one off the platform.

Pullsy has no video cap. No length cap. No watermark. Every recording stays at its share link as long as you want it to. If you've been rationing your Looms because you're afraid of hitting 25, here's the math on who actually hits it, and what to switch to.

Who actually hits 25 videos, and how fast.

Loom's "25 videos lifetime" sounds generous until you do the math. Here are five user types and how long they last before they hit the wall.

A freelancer sending 2 client-recap videos per week

The math:

2 videos/week × 12.5 weeks = 25 videos. You hit the wall somewhere around the end of your first quarter.

What happens at 26:

Your most-engaged client — the one you've been sending weekly recaps to for 12 weeks — can't receive the recap next week. You scramble to delete three old Looms you're sure you don't need (you do need them).

A 4-person agency where each account manager sends weekly client recaps

The math:

4 account managers × 1 video/week × 6.25 weeks = 25 videos on the shared workspace. You blow past the cap in a month and a half.

What happens at 26:

Old client recaps get soft-deleted to make room for new ones. When a new account manager joins and asks "what did we promise Acme in March?" — the answer is gone. The video you needed for context is gone. You re-record what you can remember.

A teacher doing daily lesson recaps for a 5-week unit

The math:

1 video/day × 25 school days = 25 videos by week 5. The unit ends on day 27.

What happens at 26:

Day 26 of your unit hits the cap. Day 27 — the review day before the test — you can't record a recap video. You either write out the review by hand, or you pay Loom Business for a single month ($18) and then cancel.

A sales rep sending a 3-minute pre-call video to every prospect

The math:

30 prospects/month × 1 month = 30 videos. You hit the cap before the month is over.

What happens at 26:

You start losing pre-call videos. The prospect you had a great call with in February can't get the video you sent them a week later because the cap purged it. They think you're flaky; you're not — Loom is.

A solo founder recording standup updates for a remote contractor

The math:

5 videos/week × 5 weeks = 25 videos. You hit the wall in the middle of the engagement.

What happens at 26:

Your contractor can't get next week's standup. Old standups get deleted. The contractor misses context you assumed they had.

Video caps and storage: Loom vs Pullsy.

Feature Loom Free Loom Business Pullsy Free
Videos per account 25 lifetime cap Unlimited Unlimited
Length per recording 5 min Unlimited Unlimited
What happens at the cap Old recordings get soft-deleted to make room for new ones N/A (no cap) N/A (no cap)
Can you re-find an old video after the cap hits No — it's deleted Yes Yes — you control retention
Local export of recordings No Yes Yes — browser already has the file
Auto-summary No Business + AI only Yes, free
View analytics No Business only Yes, free
Cost to remove the cap N/A (paywall) ~$18/user/mo Free

Unlimited videos, unlimited length.

Pullsy has no video cap on any tier — free, Pro, or Team. Record as many as you want, as long as you want, no soft-deletion at 26. Recordings stay at their share links indefinitely unless you delete them yourself.

Free view analytics — so you know which videos are working.

If you're going to be making more videos, you want to know which ones actually get watched. Pullsy shows viewer identifier, watch time, completion percentage, and drop-off chapter on every recording, free. Loom gates the same data behind Business (~$18/user/mo).

Ask-this-video — so a video library is searchable.

Once you have more than 25 videos, the problem isn't storage — it's findability. Pullsy's Ask-this-video feature lets viewers (and you) type a question and get a timestamped answer from any recording in your library. A library of 100 videos becomes a searchable knowledge base, not a pile of share links.

Frequently asked questions

Do Loom videos expire?

On the free Starter plan, Loom doesn't put a hard expiration date on individual videos — but it does enforce a 25-video lifetime cap per account. When you hit 26, the platform soft-deletes your oldest recordings to make room for the new one. On paid plans (Business, Business + AI) the cap is removed and storage is unlimited.

Can I export my Loom videos before they get deleted?

You can't on the free tier — local export is a Business feature (~$18/user/mo). If you want to save specific Loom recordings before the cap purges them, /tools/loom-to-mp4/ converts a Loom share link to an MP4 you download and keep.

Can I move my Loom library to Pullsy?

Pullsy doesn't import Loom videos directly — they're two separate platforms with separate storage. The cleanest way is: open each Loom you want to keep, use /tools/loom-to-mp4/ to download the MP4, then re-upload it as a Pullsy recording (or just keep the MP4 locally as an archive). Pullsy's recorder handles new videos going forward.

Does Pullsy keep videos forever?

Pullsy recordings stay available as long as you want them. There's no auto-deletion. If you want to retire an old recording, you delete it manually; otherwise it stays at its share link. The Team tier adds a central workspace with retention policies, but the free and Pro tiers don't enforce any cap.

I have a really old Loom from 2023 — is it still on my account?

Depends. If your account was on free Starter and you recorded more than 25 videos since then, the oldest ones (including the 2023 one) have probably been soft-deleted. Loom doesn't notify you when this happens; the video just stops resolving at its old share link. If you want a specific old Loom back, /tools/loom-to-mp4/ only works on share links that are still live.

Is Pullsy affiliated with Loom?

No. Loom is a trademark of Atlassian. Pullsy is an independent product not affiliated with or endorsed by Loom. Plan details above are dated to July 2026 from Loom's public pricing pages.

Loom is a trademark of Atlassian. Pullsy is not affiliated with or endorsed by Loom. Loom plan details reflect Loom's public pricing pages as of July 2026.